Frequently Asked Questions

Order

If the item is in stock it will be shipped out in 1-3 days, in the case that the item is noted not to be in stock please allow for between 1 to 2 weeks before shipping.  

Pre-sale items will be shipped according to current promotional event.

 

Pricing and Payment

Prices are in U.S. dollar.  We accept the following forms of payment for online purchases: Visa, Mastercard, Discover, and American Express.  

 

Changes/Cancellations

If you wish to cancel or modify your order, please send an email to info@arianne-elmy.com right away.  Once the item has left our facility the item cannot be cancelled or modified until it is returned.

 

 Where the Products are Made

Arianne Elmy is carefully designed in Brooklyn, NY and produced ethically around the world depending on the item and which location can produce item best. Production locations include: New York City, Los Angeles, Hong Kong, Turkey, and India.

 

Advocacy

Arianne Elmy actively advocates for women's rights through funds like Global Fund For Women, the brand is constantly looking to widen its work in this area and expand education. Arianne Elmy promotes Inclusivity, the brand is against all forms of hate and stands with the LGBTQ+ Community, the BLM Movement, and the Asian Community..... we stand with all communities and people who are inherently good. period! So be nice please :)