Frequently Asked Questions


If the item is in stock it will be shipped out in 1-3 days, in the case that the item is noted not to be in stock please allow for between 1 to 2 weeks before shipping.  

Orders will be shipped according to current promotional event and cannot be cancelled.


Pricing and Payment

Prices are in U.S. dollar.  We accept the following forms of payment for online purchases: Visa, Mastercard, Discover, and American Express.



If you wish to modify your order, please send an email to right away.  Once the item has left our facility the item cannot be modified.



Please note, due to security and legal reasons we do not allow merchandise returned or exchanged by hand it must be sent through a mail carrier. We thank you for respecting our safety and the safety of others in our building.


 Where the Products are Made

Arianne Elmy is carefully designed in New York, NY and produced ethically around the world depending on the item and which location can produce item best. Production locations include: New York City, Los Angeles, Hong Kong, Turkey, and India.



Arianne Elmy actively advocates for women's rights through funds like Global Fund For Women, the brand is constantly looking to widen its work in this area and expand education. Arianne Elmy promotes Inclusivity, the brand is against all forms of hate and stands with the LGBTQ+ Community, the BLM Movement, and the Asian Community..... we stand with all communities and people who are inherently good. period! So be nice please :)