Returns & Exchanges

We want you to be satisfied with your purchase. If you aren't happy with your purchase, we are happy to refund you. The item must be returned unworn, undamaged, and with all tags within 10 days from the date of original delivery in order to receive full refund or exchange - No Exceptions. Any products shipped after 10 days will be shipped back at customer's expense. The customer is responsible for return shipment cost as well as items lost or damaged, we recommend you insure your package and save tracking number. We request you please not use USPS for returns only use UPS, FEDEX, or DHL. Please be sure to include a copy of your receipt inside the package and indicate the exchange size needed or return request. We reserve the right to refuse return of any merchandise that does not meet the above return requirements at Arianne Elmy's sole discretion.

For returns contact

Please Send Returns/Exchanges to:

Arianne Elmy LLC
Attn: Returns/ Exchanges
330 W 38th St. 
Suite 1602
New York, NY 10018

Changes & Cancellations

If you wish to cancel or modify your order, please send an email to right away. Once the item has left our facility the item cannot be cancelled or modified until it is returned.